Thomas Carter serves as President & CEO at Toledo Ticket Technologies, where he brings decades of industry experience leading the fifth-generation family-owned business.

Having grown up in the family business, Tom brings a deep understanding of the ticketing industry and a commitment to innovation, customer service, and long-term growth.

As President & CEO, Tom provides strategic leadership while working closely with employees, customers, and industry partners to deliver customized ticketing and identification solutions. His leadership and customer-first philosophy continue to guide Toledo Ticket Technologies into its next generation.

Leonard Simek serves as Director of Sales & Partnerships at Toledo Ticket Technologies, where he brings nearly 50 years in the printing industry and nearly 40 years in the parking industry.

Throughout his career, Leonard has built lasting customer relationships and developed extensive expertise in ticketing, printing, and strategic partnerships. His decades of experience make him a trusted advisor across the industry.

As Director of Sales & Partnerships, Leonard works with customers to develop customized ticketing solutions while supporting sales growth and strategic partnerships. His industry knowledge and commitment to exceptional service continue to make him a valued leader at Toledo Ticket Technologies.

Michelle Morris serves as Senior Regional Account Manager at Toledo Ticket Technologies, where she brings more than 20 years of industry experience.

Michelle has built long-term customer relationships by delivering responsive service and expert guidance. Her extensive product knowledge makes her a trusted resource for customers across a variety of industries.

As Senior Regional Account Manager, Michelle works closely with customers to recommend customized ticketing solutions that improve efficiency and support their operational goals. Her experience and commitment to exceptional service continue to make her a valued member of the Toledo Ticket Technologies team.

Trevor Carter serves as Director of Sports Partnerships at Toledo Ticket Technologies, where he brings extensive experience serving the sports, entertainment, and special events industries.

Trevor works with organizations of all sizes to develop customized ticketing solutions that improve operations and enhance the guest experience. His relationship-focused approach has earned the trust of customers throughout the industry.

As Director of Sports Partnerships, Trevor leads business development across high school, collegiate, and professional sports markets while working closely with event professionals to deliver tailored solutions. His dedication to customer success makes him a trusted partner for organizations nationwide.

Ellen Pfaff serves as Customer Service & Shipping Manager at Toledo Ticket Technologies, where she has been a valued member of the team since 2008.

Known for her attention to detail and commitment to customer satisfaction, Ellen has become a trusted resource for customers and colleagues alike.

As Customer Service & Shipping Manager, Ellen oversees customer service operations and shipping coordination to ensure every order is completed accurately and efficiently. Her reliability and dedication continue to make her an invaluable member of the Toledo Ticket Technologies team.

Dylan Hawkins serves as Controller at Toledo Ticket Technologies, where he brings a strong background in financial management and business operations.

Dylan provides financial insight that supports sound decision-making and long-term planning. His analytical approach helps ensure the continued strength and stability of the organization.

As Controller, Dylan oversees accounting operations, financial reporting, budgeting, and financial planning. His attention to detail and commitment to operational excellence make him an essential member of the Toledo Ticket Technologies team.

Tara Cline serves as Vice President of Operations at Toledo Ticket Technologies, where she brings more than 19 years at Toledo Ticket Technologies.

Since joining the company in 2007, Tara has advanced through positions of increasing responsibility, including Customer Service Manager before being promoted to Vice President of Operations. Her leadership experience and deep understanding of the business have made her a trusted leader within the organization.

As Vice President of Operations, Tara oversees office administration, plant operations, customer service, and national account contracts while working closely with leadership to support the company's strategic direction. Her commitment to operational excellence, process improvement, and customer satisfaction continues to strengthen the service and quality Toledo Ticket Technologies has delivered for more than a century.

Desiree Deering serves as Customer Service at Toledo Ticket Technologies, where she brings more than 10 years helping customers.

Desiree has developed extensive knowledge of Toledo Ticket's products and is known for providing responsive, personalized support to customers across many industries.

As a member of the Customer Service team, Desiree helps customers identify the right ticketing and identification solutions while coordinating orders and answering questions. Her product knowledge and commitment to service continue to make her a valued member of the Toledo Ticket Technologies team.

Lisa Krider serves as Human Resources & Office Manager at Toledo Ticket Technologies, where she brings support to the company's people, operations, and culture.

Since joining Toledo Ticket Technologies, Lisa has become an integral part of the organization by helping foster a positive workplace while supporting leadership and employees.

As Human Resources & Office Manager, Lisa oversees administrative operations, employee programs, recruitment, benefits, and workplace initiatives while supporting organizational goals. Her commitment to efficiency and employee success helps strengthen the culture of Toledo Ticket Technologies.

Mike Bockbrader serves as National Sales Manager at Toledo Ticket Technologies, where he brings a strong background in sales, marketing, and customer relationships.

Mike is passionate about building long-term partnerships and helping customers identify innovative ticketing and identification solutions that support their operations.

As National Sales Manager, Mike leads the sales team while working closely with customers to deliver customized solutions and exceptional service. His leadership and customer-focused approach continue to support the growth of Toledo Ticket Technologies.

Landon Johnson serves as Regional Account Manager at Toledo Ticket Technologies, where he brings a background in customer service and sales.

Landon works closely with customers to understand their operational needs and recommend customized ticketing and identification solutions. His responsive approach and product knowledge have made him a trusted resource for customers.

As Regional Account Manager, Landon manages customer relationships, sales, and order coordination while helping organizations identify the products that best fit their operations. His commitment to personalized service and attention to detail make him a valued member of the Toledo Ticket Technologies team.

Shayla Dunbar serves as Customer Service at Toledo Ticket Technologies, where she brings a friendly, customer-focused approach.

Shayla works closely with customers to answer questions, coordinate orders, and provide responsive support. Her attention to detail and dedication to service make her a valued member of the team.

As a member of the Customer Service team, Shayla helps customers identify the products that best meet their operational needs while ensuring every order is completed accurately and efficiently. Her commitment to personalized service reflects the values Toledo Ticket Technologies has delivered for more than a century.