1. Where do I start?
Start by reviewing our website to see all of the products we offer and find the products you are interested in. If you are not sure please call or email us. You can call us at 1-800-533-6620 and speak to one of our trained customer service representatives who can answer all of your questions and provide you with a quote. Or you can email us your request for an estimate.

2. What kind of artwork do you accept?
We can accept files in both PC and MAC format. For the complete listing of file formats, click here.

3. Will you send me a proof?
We will fax or email a proof to you for every new job you submit or upon request for reprints. And we require authorization on those jobs before we print them.

4. How much time do you need to complete my order?
For stock products— if ordered before 3pm EST they will be shipped the same day. For custom tickets we strive for 15-20 working days.

5. How can I pay for my order?
You can pay by check or credit card. We accept Visa, MasterCard and Discover Card. After an approved credit check we can set up an account and invoice you for your orders.

6. Do you guarantee that your spitter/machine-issued tickets will work in my equipment?
We strictly follow the OEM manufacturing specs on all of our spitter/machine-issued tickets. They are guaranteed without question. Please contact us for the complete list of OEMs that we handle.

7. How will you deliver my order?
Our goal is to get your order to you when you need it. We have built relationships with our carriers to get you the most cost-effective, expedient delivery possible.

8. Do you guarantee your products?
We guarantee all of our products. Period.